Tag: NLU
All the talks with the tag "NLU".
End-to-End Task-Oriented Dialogue Systems
Nalin KumarPublished: at 03:45 PMThis talk covers recent developments in dialogue systems, focusing on task-oriented systems that help users accomplish specific goals, like booking services or providing customer support. It begins by distinguishing between open-domain dialogue systems, which handle general conversations, and task-oriented systems, which are goal-driven. The talk provides an overview of traditional approaches, including statistical and neural network-based methods, and highlights the shift toward end-to-end architectures, along with existing challenges in system evaluation. Despite advancements, task-oriented systems often generate dull, misaligned responses. Moreover, the speaker presents recent work, accepted at NAACL 2024, that improves the naturalness and alignment of responses in task-oriented settings without compromising task success.